After investigating this topic in depth, there are now services where you can get your own chat bot made. In recent years AI chat bots have become increasingly popular, but not for businesses, but rather for entertainment purposes for the general public.
I looked at a couple of different companies that make chat bots for you and it’s really interesting and I think it could really work well for banking.
The AI bots work via means of Natural Language Processing, by fetching the user’s response and learning new things all the time the more it is being interacted with. It then responds to the user by gathering responses and data from data stores which there is a variety of. https://makesnaps.com/chatbotplatform/?gclid=CMavw6eck9QCFUcz0wodIy4DiQ